How do I return Buy with Prime orders?

Some Buy with Prime orders are eligible for return. Click here to start the return process for Buy with Prime orders. For more information on the return policy for Buy with Prime orders, see About Our Returns Policies.

Shopper returns of Buy with Prime orders

1. Open the order confirmation email and choose View Order.
2. Choose Order Details to see the order details page.
3. Choose Return on the order details page.
   Note: The Return button appears only after the order is delivered.
4. Enter any additional information about the return, such as the reason for the return.
5. Confirm the estimated refund amount and summary of the return details to create the return.
   When the return has been created, a return confirmation email is sent.
6. From the return confirmation email, choose Print Return Label, and then attach the printed label to the package.
7. Drop the return off at the location listed on the return label.